SolutionPipe Legal Statement
31 May 2009
Privacy Policy
Full Process Marketing, LLC (dba "SolutionPipe") is committed to protecting your personal and business contact information.
The following Privacy Policy outlines SolutionPipe practices regarding the collection and use of individually identifiable information about you (“Personal Data”) collected at this website (the “Site”). This Privacy Policy also represents our information statement as may be required by certain applicable local laws. Your privacy is very important to us and we take reasonable steps to ensure that the Personal Data we gather from your use of our Site is kept secure and private, and is processed in accordance with applicable laws. If and when the SolutionPipe Privacy Policy changes in any material or substantive way, the changes will be posted at this location and you have the opportunity to consent to or opt out of these changes, either by writing or emailing privacy @ solutionpipe.com. If you are concerned about how your information is used, please periodically review this Privacy Policy.
1. We May Collect Personal Data When You Browse the Site
You may access the nearly all of the information on our Site without having to fill out an online collection form. When you visit the Site, we may use 'cookies' to store your preferences, to alert you to new areas that we think might be of interest to you, and to record past activity at the Site in order to provide better service to you when you return to our Site. We may also use cookies to store your country selection so that when you revisit the Site, the cookie recognizes your country and you do not need to select it again. We recommend that you enable cookies in your browser settings to use the Site. Cookies are small data files that our servers place on your computer's hard drive via your internet browser. Cookies will collect and process your IP address and domain name. Information provided by cookies can be read or modified afterwards only by SolutionPipe during your subsequent visits on our Site. You may configure your browser to notify you when it is about to place a cookie on your machine and you can then decide if you want to accept the cookie or not. The exact procedure will vary from browser to browser. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, if you choose not to accept cookies, you will not be able to use the Site. SolutionPipe generally stores cookies for one year after your last visit to the Site.
2. We Collect Personal Data When You Complete Online Forms
There are areas of the Site that require you to register or complete forms so that we can provide you with services or items you request, for instance, online purchasing, online quote requests, event/seminar registrations, information downloads, and community registration. Information that you provide on these online forms may include your name, address, phone, fax, email address, and your interests in various products, product lines, or services discussed on the Site. If you avail yourself of the benefits of full registration in countries where we offer e-commerce, you will also need to provide payment information. If you apply to be a member of our Contractor Network, you may also need to provide information about your past work history, skills, and competencies. We do not collect any sensitive data such as health-related information. Our collection of Personal Data when you complete any online registration or other personal data collection form at this Site is subject to this Privacy Policy.
3. How We Use The Personal Data You Provide
The Personal Data you provide through online collection forms may be used by SolutionPipe to provide you with the products, materials, and services you request, as well as:
- To improve, maintain, and protect our Site and to ensure that the content is relevant to your needs and preferences;
- To enable you to view the local list prices (available for selected countries);
- To respond to any other inquiries or requests that you might make;
- To notify you about updates to our Site;
- To conduct market, customer, and general business analysis for SolutionPipe internal use; and
- To improve and/or develop our products, materials, and services.
The Personal Data, if any, collected through cookies may be used by SolutionPipe as set forth in Section 1 of this Privacy Policy.
4. Categories of Recipients to Which Your Personal Data May Be Transmitted
Your Personal Data is held in confidence and never provided to any organization outside of SolutionPipe except as noted in this Privacy Policy. We may provide Personal Data to third parties in connection with fulfilling or processing your specific requests. For example, if you purchase products online using a credit card, we will contact that credit card company or its third-party service provider to process the order, and we will use a third-party shipping company to ship your order or other requested items such as our print catalog or literature. To enhance security, your credit card number is encrypted as it is transmitted over the Internet.
If you request information on products or services that have been reviewed or discussed on the Site, SolutionPipe may transfer your information to the company that provides those products and services according to the request you have made. We may provide Personal Data on a reasonable need-to-know basis to third parties, who are bound by nondisclosure obligations, assisting us with the maintenance, protection, or operation of our Site and in connection with website, market, or business analysis conducted on our behalf for our use only. We may also provide Personal Data to third parties, who are bound by nondisclosure obligations, assisting us with marketing functions and data management, on our behalf. Any changes in these categories of recipients will be made only after the notification process set forth in the beginning of this Privacy Policy.
SolutionPipe may share Personal Data with law enforcement or other entities as required by law or as we reasonably determine necessary to prevent harm to persons or property. Personal Data may also be disclosed to third parties, who are bound by nondisclosure obligations, in connection with a SolutionPipe merger, acquisition, or sale.
We may monitor internally, or using third-party tools, how a user accesses or navigates the Site by tracking IP addresses or other “clickstream data”. In order to improve this Site and our service to you, we currently use the Google Analytics to track Site usage. The Google service enables us to evaluate Site traffic and navigation data so that we can, for instance, see which pages of our Site are visited frequently, and which are not. You can find the Google Analytics privacy policy at: http://www.google.com/intl/en/privacy.html
We may also use or provide nonidentifiable data to third parties in order to perform market or business analysis, on our behalf and for our internal use. This ultimately helps us to improve our services to you. If you choose to register at our Site, you must provide your consent to the terms of this Privacy Policy, and therefore, to SolutionPipe’s disclosure of your Personal Data to the third parties, for the purposes described in this Privacy Policy. SolutionPipe uses and discloses information only in connection with legitimate business purposes, and therefore, if you do not consent, you will not be able to register at our Site.
5. Transfer to Recipients Outside of Your Home Country
Some of our subsidiaries, affiliates, agents, or recipients outlined above are located or operate outside of your home country, and therefore, we may need to transfer your Personal Data outside of your home country for the purposes described in this Privacy Policy. The data protection laws in these countries may not provide an equivalent level of protection to those in your home country, but the recipients will abide by this Privacy Policy, as well as any other applicable laws. If you choose to register at our Site, you must provide your consent to the terms of this Privacy Policy, including this paragraph. Please note that if you do not consent, you will not be able to register at our Site.
6. Personal Data Storage
The Personal Data you provide to us is retained for the term reasonably necessary to process your requests as described herein; however, we may need to retain archival copies of Personal Data as required by other applicable laws. In such case, your Personal Data will be stored in a readable format only, so that no further processing activities may be conducted.
7. Bulletin Boards
SolutionPipe encourages you to share your comments and questions with us and other users as comments and questions to articles or on bulletin boards; however, any material, information, or other communication that you post to a bulletin board as a ‘comment’ will be considered nonconfidential and nonproprietary. Please do not post on any bulletin board any personally identifiable information or any other information that you wish to keep confidential.
8. We May Contact You By Email
If you choose to register at our Site, we request your explicit consent to receive emails from SolutionPipe and from any company about which you have requested information. If you wish to receive emails from us, notably informing you of new products, services, events, and other information related to SolutionPipe, please complete the registration form. If you do not wish to receive emails from us, please do not complete the registration form. If you have given your consent to receive emails, each time we send you an email, it will give you the option to opt out of receiving future emails. Alternatively, to change your status on our email list, you can submit an email to privacy @ solutionpipe.com.
Direct Mail If you choose to register at our Site, we may send you print mailings informing you of new products, services, events, and other information related to SolutionPipe and its partners. If you do not wish to receive such mailings from us, or if you wish to change your status on our mailing list, please submit an email to privacy @ solutionpipe.com.
9. Your Right to Access and Rectify Your Personal Data
If you are a registered user, you have, among other rights set forth by applicable law, the following rights: you can revoke your consent(s) or enforce your rights by an email to privacy @ solutionpipe.com, and you can access, modify/update, or delete your Personal Data at any time. Access to your information is available once you log in; simply go to your Profile page and modify your Personal Data as desired. If for any reason you are unable to access or modify your Personal Data, you can contact SolutionPipe by email, phone, or fax as listed on our About page.
If you do not wish for your Personal Data to be processed, transferred, and/or used as set forth in this Privacy Policy, please do not provide such Personal Data to SolutionPipe.
10. Security
We maintain physical, technical, and organizational safeguards to protect your Personal Data from unauthorized or inappropriate access. Further, we always use industry-standard encryption technologies when transferring and receiving Personal Data exchanged with our Site.
11. Children
This Site is not intended for persons under 18 years of age. We do not knowingly solicit or collect personal information from or about children or minors, and we do not knowingly market our products or services to children or minors.
This Privacy Policy is effective as of September 14, 2009.
Copyright Notice
The contents of this website (solutionpipe.com) are copyrighted by Full Process Marketing, LLC. Any reproduction in full or in part is prohibited. Copyrighted 2009-2010 © Full Process Marketing, LLC.